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How hu755 Handles Your Personal Information

This page sets out exactly what personal data hu755 collects when you open an account, fund it via Touch 'n Go eWallet, Boost, or GrabPay, and use our lobby — and what we do with that data.

Account data collected at registrationPayment data from Touch 'n Go eWallet, Boost, GrabPayCookie and device usage dataYour right to access or delete your dataHow to reach us with a data request
hu755 How hu755 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Login sessions are protected with OTP verification sent to your registered mobile number. We flag any account access from an unrecognised device and prompt re-authentication before proceeding.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can adjust cookie permissions in your browser settings at any time without losing your account.

Data Retention

We hold your account and transaction records for the period required under applicable Malaysian regulations. When that period ends, data is deleted or anonymised unless an active dispute requires us to retain it longer.

Your Rights

You can request a copy of the personal data we hold on your account, ask us to correct inaccurate entries, or request deletion of your account data where no legal retention obligation applies.

DATA REQUEST CONTACTS

How to Reach Us About Your Data

Live Chat Start a live chat session directly from the hu755 account page to raise a data access or deletion request. Our team will acknowledge your query and confirm next steps.
Email Support Send your data request by email to our support address listed in your account dashboard. Include your registered email and the specific data action you are requesting.
Account Settings For routine data updates — such as correcting your registered name or contact number — log into your account, go to Profile Settings, and edit the relevant field directly.

Common Questions About Your Privacy on hu755

If you have a question about how your data is handled, the answers below cover the situations most account holders ask about. For anything not covered here, reach us through live chat or the email address in your account dashboard.

We collect your name, email address, and mobile number at registration. If you complete identity verification, we also hold a copy of the document you submit for that process.

No. When you pay via Touch 'n Go eWallet, Boost, or GrabPay, the transaction is handled by the payment processor. We only receive a transaction reference and the deposit amount — not your wallet password or PIN.

We retain account and transaction records for the period required under applicable Malaysian law. Once that obligation is met and your account is closed, data is deleted or anonymised unless an active dispute is open.

Yes. Start a live chat session or email our support team from your registered address. State clearly that you are requesting a data access copy, and we will respond with the relevant records within a reasonable timeframe.

Contact us via live chat or email, specifying that you want your account data deleted. We will process the request where no legal retention obligation prevents us from doing so, and confirm the outcome to you.

We do not sell or rent your personal data to third-party marketers. Data is shared only with payment processors like Touch 'n Go eWallet, Boost, and GrabPay to complete your transactions, and with service providers who help us operate the platform.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.